At Mother-N-Daughter Creations, we want every customer to have a positive shopping experience. Your happiness is our priority. If you are unhappy with your purchase, please contact us within 7 days of receiving your order to request a return or refund. Refunds are reviewed on a case-by-case basis.

Scent Preferences: We understand that everyone has different scent preferences. If you are not satisfied with the fragrance of your purchased item, please contact us within 7 days of receiving your order to discuss a return or exchange.

Damaged Items: If your order arrives damaged, don't hesitate to get in touch with us within 48 hours of delivery with photos of the damaged item so we can assist with a refund or replacement.

Missing Packages: If your package is lost or marked as delivered but not received, please contact us so we can help investigate the issue and determine an appropriate resolution.

Please know that we are a small business; each order is processed within 48 hours and then shipped within another 48 hours. We take pride in our handmade products and are committed to providing quality items and excellent customer service. Thank you for supporting our small business! We truly appreciate every order.